Betting Rules

The available games may have different rules, features, betting options and settlement methods. You should read the information shown for a game before placing a wager. This may include the minimum or maximum stake, available bet types, game instructions, paytable, return information, bonus features, round conditions and any relevant restrictions. If a game-specific rule conflicts with a general description, the rules displayed for that game may apply to the relevant wager.

You are responsible for checking the selected game, stake, bet type and other details before confirming a wager. Once a wager has been accepted, it may not be changed or cancelled unless the applicable game rules or website terms allow this. You should not assume that a wager has been accepted merely because a button was selected or a request was submitted.

Game outcomes are determined by the relevant game system and, where applicable, randomised technology. Outcomes are not guaranteed and past results do not predict future results. A result may be treated as final when it has been recorded by the website's systems, subject to any review required because of a technical issue, security matter, error or suspected misuse.

If a technical failure affects a game, wager, result or account record, the affected activity may be reviewed. Where an error has occurred, the website may correct the account record, void an affected wager, or take another reasonable step consistent with the applicable terms and legal requirements. This can include errors involving displayed odds, game information, balances, wins, losses, payouts or settlement.

Interrupted games and incomplete rounds

If your connection ends during a game, the outcome may still be determined by the game system. You should avoid repeatedly submitting the same wager after an interruption, as this may result in duplicate requests or an account review. Depending on the game and the recorded status, an incomplete round may resume, settle automatically, remain pending, or be handled under the relevant game rules.

Promotions and special offers

Any promotion, bonus, tournament or special offer is subject to its own published conditions. Those conditions may include eligibility requirements, qualifying activity, wagering requirements, expiry periods, game restrictions and withdrawal conditions. Promotional terms should be read before participation. If a promotion has separate rules, those rules apply to the promotion in addition to these general Betting Rules.

If you believe that a wager, game result, transaction or account record is incorrect, review the information in your account first and then contact support using the contact options published on the website. Include enough information to identify the matter, such as the relevant date, game, transaction reference or account activity. Do not include passwords or unnecessary sensitive information in a support request.

Disputes are reviewed using the records available to the website, including account, payment, game and system records. The website may request further information before completing a review. A decision may be delayed while security, technical, identity or compliance checks are carried out. If a mistake is confirmed, the account or transaction may be corrected in accordance with the applicable terms.

Gambling involves financial risk and should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and avoid wagering more than you can afford to lose. Take regular breaks, keep track of time and spending, and do not gamble when affected by alcohol, drugs, stress or strong emotions.

• Only gamble with money set aside for entertainment.
• Never chase losses or increase stakes to try to recover money.
• Use available deposit, wagering, time or session controls where appropriate.
• Take a break or request an account restriction if gambling stops feeling enjoyable.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

The website may restrict, suspend or close an account where there is a breach of these rules, a legal or compliance concern, suspected fraud, a security issue, a technical error, or a responsible gambling reason. Any action will be handled under the applicable terms and requirements. These Betting Rules may be updated from time to time. The current version published on the website applies to future use, so players should review it regularly.