Terms & Conditions

Some services require you to register an account. You may be asked to provide identifying, contact, payment or other information so that the operator can verify your identity, age, location and eligibility. Information must be truthful and kept up to date. The operator may request documents or further information at any time where this is reasonably necessary for compliance, security, fraud prevention or account administration.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a failure by the operator to protect its systems. You must notify the operator promptly if you believe that your account has been accessed without permission, your credentials have been lost or your account information is inaccurate. The operator may require you to change credentials or complete additional security checks.

Only one personal account should be created unless the operator has expressly approved otherwise. Accounts must not be sold, transferred, lent or used by another person. Duplicate, inactive, incorrectly registered or suspicious accounts may be reviewed, suspended or closed. Where an account is closed, any remaining balance will be handled subject to applicable law, verification requirements, transaction checks and the operator’s rights under these terms.

Fair play and prohibited conduct

• You must not manipulate games, exploit errors, interfere with software or attempt to gain an unfair advantage.
• You must not use automated tools, bots, scripts or other systems to access or play games unless expressly permitted.
• You must not reverse engineer, copy, modify or disrupt the website or its software.
• You must not use stolen, unauthorised or third-party payment methods.
• You must not collude with other users or engage in conduct that may compromise the integrity of a game or service.

If the operator identifies suspected fraud, abuse, technical manipulation, prohibited activity or a breach of these terms, it may investigate and take reasonable action. This may include cancelling affected transactions, withholding an advantage obtained through prohibited conduct, restricting access, suspending or closing an account, and reporting conduct where required or permitted by law.

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before playing, use only money you can afford to lose and take regular breaks. Do not gamble when you are distressed, under the influence of alcohol or other substances, or trying to solve financial problems. The website may provide tools and support options such as deposit controls, activity information, time-outs, self-exclusion or account closure. You should use the option that best supports your wellbeing and seek independent assistance if gambling is becoming difficult to control.

The operator may limit, suspend or refuse gambling services where this is necessary to support responsible gambling, comply with a request, meet a legal obligation or protect the integrity of the platform. Account restrictions may affect access to games, deposits, withdrawals or promotional features. A user who wishes to resume play after a restriction may be required to complete an appropriate process, and access is not guaranteed.

Privacy and communications

Personal information is handled in accordance with the applicable privacy notice and privacy laws. Information may be collected and used to operate the account, provide services, process transactions, verify identity, prevent fraud, meet legal obligations, improve the website and communicate with you. By using the services, you acknowledge that electronic communications may be used for account notices, service messages, security alerts and other information permitted by law. You may be able to manage certain marketing preferences through available settings or communication instructions.

Website availability and liability

The operator aims to keep the website and services secure and available, but continuous access cannot be guaranteed. Access may be interrupted by maintenance, technical faults, telecommunications issues, cyber incidents, third-party failures or events outside reasonable control. You are responsible for your device, internet connection, software and any associated costs.

To the extent permitted by law, the operator is not responsible for losses caused by misuse of the services, inaccurate information supplied by you, unauthorised access resulting from your failure to protect credentials, events outside reasonable control or interruptions that cannot reasonably be prevented. Nothing in these terms limits consumer guarantees, rights or remedies that cannot be excluded, restricted or modified under applicable Australian law.

Intellectual property, complaints and governing law

The website, branding, text, graphics, software and other content are protected by intellectual property laws. You may use the website for personal, lawful purposes only. You must not reproduce, publish, distribute, adapt or commercially exploit website content without permission.

If you have a concern about an account, transaction, game or service, contact the operator through the support channel made available on the website. Provide enough information for the issue to be reviewed, including relevant dates, transaction references and screenshots where appropriate. The operator may request further information and will assess the matter in accordance with its procedures and applicable law.

These terms are intended to operate consistently with the laws that apply to the services and the user. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a right immediately does not waive that right. The latest version of these Terms & Conditions should be reviewed before using The Pokies Net Casino.