Cookies Policy

This Cookies Policy explains how The Pokies Net Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with the website’s Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be placed on your device in accordance with this policy. You can manage some cookie preferences through your browser or any cookie settings made available on the website.

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What are cookies?

Cookies are small text files that a website stores on your computer, tablet, mobile phone or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website work correctly, improve performance and provide information about how visitors use its pages. Some cookies are placed directly by the website, while others may be placed by service providers that support website operations.

On this page

This policy uses the term cookies broadly. It may include other technologies that perform a similar function, such as pixels, tags, web beacons, local storage and device identifiers. These technologies may collect information about a device, browser, approximate location, pages visited, actions taken, session details and technical settings. In most cases, the information collected through cookies is linked to a device or browser rather than directly identifying an individual. However, it may be combined with other information that we hold about you.

Cookies may be session cookies or persistent cookies. Session cookies are usually deleted when you close your browser. Persistent cookies remain on a device for a set period or until they are deleted. The duration of a cookie depends on its purpose and the settings used by the website, your browser or the relevant service provider.

Why cookies are used

To enable core website features, account functions and secure access.
To remember choices, preferences and information entered during a visit.
To protect the website, accounts and services from fraud, misuse and security threats.
To understand how visitors navigate the website and identify technical problems.
To measure the effectiveness of website content, promotions and communications where permitted.
To support relevant advertising or marketing activities where applicable and legally permitted.
To help maintain responsible gaming features and provide information about account or session activity.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support account registration and login, authentication, security controls, navigation, session management, payment-related steps and access to restricted areas. Without these cookies, some parts of the website may not operate properly. Because they are necessary for the delivery of a service requested by you, they may not be disabled through ordinary cookie preference tools. You may still be able to block them through browser settings, although doing so could prevent the website or parts of your account from functioning.

Functional and preference cookies

Functional cookies help the website remember selections and provide a more convenient experience. They may remember language, region, display preferences, consent choices or other settings. These cookies are not always essential, but disabling them may mean that preferences are not retained and some features may be less convenient to use.

Analytics and performance cookies

Analytics and performance cookies help us understand how the website is used. They may collect information such as the pages viewed, time spent on a page, links selected, the type of device used, browser information and general traffic patterns. This information can help identify errors, improve navigation, assess website performance and develop better content. Where possible, analytics information is used in an aggregated or de-identified form.

Marketing and advertising cookies

Where used, marketing or advertising cookies may help measure campaigns, limit the number of times an advertisement is shown or make advertising more relevant. They may also help us understand whether visitors arrive at the website through a particular campaign or referral. These cookies may be provided by third parties and may allow those providers to recognise a device across different websites or services, subject to their own privacy practices and applicable law.

Security and responsible gaming technologies

Cookies and similar technologies may be used to help detect unusual activity, protect accounts and support compliance processes. They may assist with identifying repeated login attempts, suspicious activity, automated access or attempts to bypass security measures. They may also support responsible gaming tools, such as remembering a player’s selected settings, access restrictions or acknowledgement of important information. The use of these technologies does not replace the need for players to manage their account responsibly.

Third-party cookies and information

Some website features may be supported by third-party providers. These providers may use cookies or similar technologies to deliver services such as security, analytics, payment processing, customer support, content delivery or marketing measurement. A third party may collect information in accordance with its own privacy policy. We encourage you to review the relevant third party’s information before using a service that is provided or enabled by that provider.

Third-party services may change over time. As a result, the specific cookies used on the website may also change. We may update this policy or provide additional information through a cookie notice, consent tool or other website message when appropriate. Third-party cookies are not necessarily controlled by us, and disabling them may need to be completed through the third party’s own settings or opt-out process.

Cookie information may be combined with information provided when you create or use an account, contact support, participate in website activities or otherwise interact with the services. How personal information is collected, used, stored and disclosed is explained in the Privacy Policy. If cookie information identifies you or can reasonably be linked to you, it will be handled as personal information in accordance with applicable privacy requirements.

Information that may be collected

Internet Protocol address or an approximate location derived from it.
Browser type, operating system, device type and screen settings.
Pages visited, buttons selected, session activity and referring websites.
Date, time and duration of visits or interactions.
Cookie identifiers, consent choices and similar technical identifiers.
Information about errors, performance and security events.

Managing cookies and your choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool may allow you to accept or reject certain categories of cookies, except those that are strictly necessary for the website to function. Your choices may be stored in a cookie so that the website can remember them. If you clear your cookies, change devices or use a different browser, you may be asked to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites, or receive a warning before a cookie is stored. Browser controls differ between browsers and devices, so you should consult the relevant browser’s help information for instructions.

Open your browser’s privacy, security or site settings.
Review the available cookie and tracking controls.
Choose whether to allow, block or delete cookies.
If available, select preferences for individual websites or cookie categories.
Reload the website and check whether your choices have taken effect.

Blocking or deleting cookies may affect how the website works. You may be unable to sign in, keep items or information during a session, use account features, complete certain transactions or access parts of the website. Disabling analytics or marketing cookies should not normally prevent access to essential website functions, but some content or preferences may not operate as intended.

Some devices also provide controls for advertising identifiers, app tracking or similar technologies. These controls are separate from browser cookie settings. Your mobile or device provider may provide further information about how to restrict these technologies.

Updates to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies we use, legal or regulatory requirements, or the way we manage information. When the policy is changed, the updated version will be made available on this page. The date of the latest update may also be shown on the website. You should review this policy periodically so that you understand how cookies are used.

Questions and privacy requests

If you have a question about this policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the website. Do not include unnecessary sensitive information in a message. If you make a privacy request, we may need to verify your identity before responding. We will handle requests in accordance with applicable Australian privacy requirements and any relevant terms governing your use of the website.

This Cookies Policy is intended to provide general information about the use of cookies by The Pokies Net Casino. It does not change the Terms and Conditions, Privacy Policy, responsible gaming information or any other rules that apply to the website and its services. If there is an inconsistency between this policy and a specific legal or regulatory requirement, the applicable requirement will apply.